Add a delivery address to your profile before choosing pickup location or checkout.
Terms & Conditions
Welcome to Jo Lion. By accessing our website or placing an order through it, you agree to the following Terms & Conditions.
1. Orders
* Customers may place food orders through the Jo Lion website.
* All orders are subject to acceptance and availability.
* Once an order is confirmed, it cannot be modified or canceled after preparation has begun.
2. Pricing & Payment
* All prices displayed on the website are in the local currency and include applicable taxes unless otherwise stated.
* Payment can be made using the available payment methods at checkout.
* Jo Lion reserves the right to update prices at any time without prior notice.
3. Delivery
* Delivery times are estimated and may vary depending on traffic, weather conditions, or order volume.
* Customers are responsible for providing an accurate delivery address and contact information.
* Jo Lion is not responsible for delays caused by incorrect customer information.
4. Pick-Up Orders
* Customers selecting pick-up are responsible for collecting their orders at the selected time.
* Jo Lion is not responsible for food quality if the order is collected significantly later than the scheduled time.
5. Refunds & Complaints
* If you receive the wrong order or your food arrives damaged, please contact us as soon as possible.
* Refunds or replacements are provided at Jo Lion’s discretion after reviewing the complaint.
6. Allergies
* Our menu may contain ingredients that cause allergies, including dairy, eggs, nuts, gluten, soy, and others.
* Customers with food allergies are responsible for informing us before placing an order.
7. Website Use
* You agree not to misuse the website or interfere with its operation.
* Any fraudulent or illegal activity may result in refusal of service.
8. Privacy
* Personal information is collected only for processing orders, improving our services, and communicating with customers.
* We do not sell or share your personal information except where required by law.
9. Changes
* Jo Lion reserves the right to update these Terms & Conditions at any time without prior notice.